Business Support Executive

Join Choo Chiang Marketing as a Business Support Executive and play a pivotal role in enhancing customer relationships and operational efficiency. This position is ideal for detail-oriented professionals who thrive in dynamic environments and are passionate about delivering exceptional service. Located in the vibrant city of Denpasar, you'll have the opportunity to work in a bustling market and make a tangible impact on the company's success.

As a Business Support Executive, you'll be the backbone of our operations, ensuring smooth day-to-day activities and providing top-notch support to our customers. You'll handle a variety of tasks, from managing customer inquiries and resolving issues to coordinating with internal teams to ensure seamless operations. With your keen attention to detail and strong problem-solving skills, you'll be instrumental in maintaining high customer satisfaction and driving operational excellence.

At Choo Chiang Marketing, we offer a dynamic and collaborative work environment where your contributions are valued and recognized. Join us and be part of a team that is committed to excellence and innovation. We look forward to welcoming you to our growing family!

📋 Tanggung Jawab Pekerjaan

• Manage and maintain customer records using CRM software such as Salesforce or HubSpot.
• Handle customer inquiries, complaints, and feedback, ensuring timely and satisfactory resolutions.
• Coordinate with internal teams to ensure smooth operations and timely delivery of projects.
• Assist in the preparation of reports and presentations for management, using tools like Microsoft Excel and PowerPoint.
• Support the marketing team in organizing and executing events, promotions, and campaigns.
• Monitor and analyze customer data to identify trends and opportunities for improvement.
• Provide excellent customer service, both in-person and over the phone.
• Assist in the development and implementation of new business processes and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in a customer service or business support role.
• Strong knowledge of CRM software and data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in English, both written and spoken.
• Familiarity with Microsoft Office Suite, particularly Excel and PowerPoint.
• Detail-oriented with a strong commitment to quality and accuracy.

🛠️ Keahlian

Lowongan Terkait